CONTACT US

For all questions regarding your account, making a payment, a statement or generalized customer service questions – please contact – Customer Service at:  

For all questions about your account balance, delinquency notices, payment plan requests and fee waiver requests – please contact – Delinquencies at:  

For any other questions, please submit a TownSq request. 

You can also email Liz at CDPCKmanager@goodwin-co.com.  Her direct office phone is 720-647-6691.

PAYMENT OPTIONS

We offer several payment options.

Option 1:

Mail-In Your Payment to the following address: 

CDPCK – Pole Creek Valley HOA

c/o Goodwin Processing Center

PO Box 93447

Las Vegas, NV 89193-3447

INCLUDE ACCOUNT NUMBER

Option 2:

TownSq website (www.townsq.io) or mobile application. Your account balance is also available by accessing your TownSq account.

From the web:

  • Login to TownSq at https://app.townsq.io/login

  • From the top of your home page feed, select the account you’d like to make a payment on.

  • Click “make a payment” to choose from a menu of options including pay your open balance, set up a recurring payment or make a one-time custom payment.

From the TownSq App:

  • From the top of your mobile feed, choose the account you’d like to make a payment on.

  • Click “make a payment” to choose from a menu of options including pay your open balance, set up a recurring payment or make a one-time custom payment.

TownSq offers both ACH and debit/credit card payment options. When making credit card payments online, there is a $1.50 convenience fee plus 3.5% of the total payment amount. This fee is based on your assessment. When making a payment via e-check, there is a $1.50 convenience fee.

Option 3:

Bank Bill Pay Service - If you use a bill payment service that automatically makes payments for you, please change the name of the payee and the address for payment to the PO Box address referenced above.  You will need to note your account number and association code (CDPCK) in the memo section of your check.